Privacy Policy
Privacy Policy
Last updated: March 21, 2026
1. Scope
This Privacy Policy explains how WebHammers (“we,” “us,” or “our”) collects, uses, and shares information when you use WebHammers (the “Service”). It also explains your rights and choices regarding that information.
2. Information We Collect
2.1 Account Information
- Email address (used for authentication and communications)
- Basic account settings and preferences
2.2 Subscription and Billing Information
Payments are processed by a third-party payment processor. We receive limited billing details such as subscription status, plan type, payment confirmations, and transaction identifiers. We do not store full payment card numbers.
2.3 Usage and Device Information
- Log data (e.g., IP address, browser type, pages viewed, timestamps)
- Security and fraud-prevention signals
- Optional analytics events (depending on your cookie settings and jurisdiction)
2.4 Support and Communications
If you contact support, we collect the information you provide (e.g., messages, attachments, screenshots). Do not send sensitive data unless necessary.
3. Job Metadata and Local Processing
WebHammers is designed to process your data files locally in your web browser. We do not receive or store the contents of your uploaded files during normal operation.
We may collect and store Job Metadata for operational purposes, such as:
- Job name, configuration identifier, and run timestamps
- Row counts, column counts, match counts, validation counts, error counts, and similar execution statistics
- Input file names as provided by your device
- Performance telemetry (e.g., runtime duration) and diagnostic event codes
Important: File names may reveal sensitive details (e.g., customer names). You are responsible for using non-sensitive file naming conventions.
4. How We Use Information
- Provide and operate the Service, including saving Job Configurations and showing job history
- Authenticate users (e.g., sending login codes)
- Provide customer support and respond to requests
- Process subscriptions, invoices, and renewals
- Maintain security, prevent fraud, and protect our systems
- Analyze performance and improve features (including aggregated analytics)
- Comply with legal obligations and enforce our Terms and AUP
5. How We Share Information
- Vendors and subprocessors: who help us provide the Service (e.g., hosting, email delivery, logging/monitoring, payment processing).
- Legal and safety: recipients where required by law, subpoena, or to protect rights, safety, and security.
- Business transfers: as part of a merger, acquisition, financing, or sale of assets (subject to continued protection of your information).
We do not sell your personal information.
6. Cookies and Tracking
We use cookies and similar technologies for essential functionality (e.g., session management) and, if enabled, analytics. You can manage cookies through your browser settings and, where available, through our cookie preference controls.
For more details, see our Cookie Notice.
7. Data Retention
- Account data: retained while your account is active and as needed for legal, billing, and dispute-resolution purposes.
- Job Configurations: retained until you delete them or your account is closed (subject to backups and legal requirements).
- Job Metadata: retained for reporting, troubleshooting, fraud prevention, and product improvement, and may be retained in aggregate form longer.
- Support communications: retained as needed to address issues and maintain records.
We may retain certain information longer where required by law or for legitimate business purposes (e.g., accounting records).
8. Security
We implement reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security.
9. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of personal information. You can also update your account information and preferences within the Service.
To exercise rights, contact us at info@webhammers.com.
10. International Users
If you access the Service from outside the United States, you understand that information may be processed in the United States and other jurisdictions where our vendors operate. Where required, we use appropriate safeguards for cross-border transfers.
11. Children
The Service is not directed to children. Do not use the Service if you are under the age required by applicable law to consent to online services.
12. Changes
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by updating the “Last Updated” date or by other appropriate means.
13. Contact
- Company
- WebHammers is a division of Purple Unicorn Labs LLC
- Support Email
- info@webhammers.com